Solar Panel Shortlands

Preparing a solar panel enquiry in Shortlands

Gather a recent electricity bill and think about when your household uses power. Daytime use, evening use and plans for an electric vehicle can lead to different discussions about system design. Tell the installer whether the enquiry is for panels alone or includes a battery, and distinguish current needs from possible future changes.

A roof-specific design matters

A solar proposal should be based on the roof available, its orientation, shading and condition. Ask how the proposed panel layout was chosen and whether the installer needs to inspect the roof before finalising the offer. Neighbouring trees, chimneys and other obstructions should be assessed at the property; a location name alone cannot establish the likely output.

Look beyond the number of panels

Compare the proposed panel capacity, inverter, mounting arrangement and any battery specification. Ask what is included for scaffolding, cabling and electrical work. If two offers recommend different system sizes, ask each installer to explain the reason before comparing their totals. Keep product warranties separate from the installation workmanship guarantee when reviewing the paperwork.

Understand the assumptions in an estimate

Ask for the assumptions behind predicted generation and household savings, including how much electricity the household is expected to use directly. A projection is not a guaranteed return. Discuss monitoring, handover documents and the point of contact if the system reports a fault. If a battery is proposed, ask how its usable capacity and controls relate to your actual pattern of electricity use.

Preparing your solar panel brief: Shortlands

Use the points below where they apply to your project. They are questions to discuss with a company, not assumptions about your property or the local area.

Future electricity needs

If you are considering an electric vehicle or other major electrical equipment, explain the plan separately from current use. Ask which parts of the proposal depend on those future changes.

Roof photographs

Provide clear photographs of the roof faces you want assessed. Include visible chimneys and nearby obstructions, and ask what still needs checking during a site visit.

Outbuildings

If panels on an outbuilding are an option, identify it clearly in the enquiry. Ask how the installer would assess the roof and the electrical connection to the main property.

Battery scope

If a battery is included, ask for its usable capacity and an explanation of the controls. Keep the battery price distinct so you can understand what it adds to the proposal.

Monitoring access

Ask how you will view generation and system status after handover. Confirm what equipment or internet connection is needed and who can help if the monitoring stops working.

Product substitutions

Ask whether the named panels and inverter are the products that will be supplied. If a substitution is proposed, request the revised specification before agreeing to the change.

Aftercare contacts

Find out who handles a fault enquiry after installation. Ask how responsibility is divided between the installer and equipment manufacturer, and keep the relevant contact details with the handover documents.

Commissioning information

At handover, ask the installer to explain normal operation and the information shown by the monitoring system. Keep the final equipment list and installation documents together for future reference.